Terms of service

TERMS OF SERVICE

Welcome to Prana Netra. By accessing our website or purchasing products from us, you agree to the following Terms of Service.

1. PRODUCTS AND SERVICES
Prana Netra offers cosmetic and personal care products, including hair care and skincare products. Product information, pricing, availability, and offers may be updated from time to time.

2. PRODUCT INFORMATION
We make reasonable efforts to provide accurate product descriptions, images, ingredients, prices, and other information. Actual product packaging or appearance may vary slightly from images displayed on the website.

3. ORDERS
All orders are subject to acceptance and product availability. We reserve the right to cancel or refuse an order in cases of incorrect pricing, product unavailability, suspected fraudulent transactions, or other reasonable circumstances.

4. PRICING AND PAYMENT
All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated. Customers must provide accurate billing, contact, and delivery information when placing an order.

5. SHIPPING AND DELIVERY
Orders will be processed and delivered according to our Shipping Policy. Delivery times are estimates and may vary depending on the destination, courier service, holidays, weather, or other circumstances beyond our reasonable control.

6. CANCELLATIONS, RETURNS AND REFUNDS
Order cancellations, returns, replacements, and refunds are governed by our Return and Refund Policy available on this website.

7. PERSONAL CARE PRODUCTS
Customers should read the product information and usage instructions before use. Individual experiences may vary. Customers should discontinue use if irritation or an unwanted reaction occurs and seek appropriate professional advice where necessary.

8. WEBSITE USE
You agree not to misuse this website, attempt unauthorized access, interfere with its operation, or use it for unlawful purposes.

9. INTELLECTUAL PROPERTY
The Prana Netra name, branding, logos, website content, images, and other materials belonging to us may not be copied or commercially used without permission, except where permitted by law.

10. PRIVACY
Personal information collected through the website is handled according to our Privacy Policy.

11. CHANGES TO THESE TERMS
We may update these Terms of Service when necessary. The latest version published on this website will apply.

12. CONTACT US
For questions regarding these Terms of Service, orders, or our products, please contact:

Prana Netra
Email: thrinetracarestore@gmail.com